Shipping policy

SHIPPING & HANDLING

LOCAL PICKUP

Local pick up at our Narrabeen, NSW studio is available only to customers within NSW.

 

AUSTRALIA-WIDE SHIPPING OPTIONS

Australian domestic orders are sent Express Post via Australia Post or Priority Post via DHL. You will be contacted on dispatch of your order with a tracking number which you can check at www.auspost.com.au or www.dhl.com.au.

 

Express Australia Post eParcel | Flat-Rate $15 | 1 - 5 business days 

Express Secure DHL Shipping | Flat-Rate $25 | 1 - 3 business days 

 

Delivery can vary between 1 - 5 business days depending on the location. Please note that if you are not located within a DHL catchment area the shipment will be passed onto a third party delivery courier. DHL is still fully liable for the package and the package is still fully insured.

 

We offer complimentary Australian-wide secure DHL shipping on all orders over $700 AUD. 

 

 INTERNATIONAL SHIPPING OPTIONS

Guzzaloni Jewellery ships worldwide. International shipping is sent with your choice of either Express Secure Australia Post International Shipping or Priority Secure DHL International Shipping. These packages are registered and trackable, you will be contacted on dispatch of your order with a tracking number which you can check at www.auspost.com.au or www.dhl.com.au.


Express Secure Australia Post International Shipping | Flat-Rate $25 AUD | 10 - 20 business days 


Priority Secure DHL International Shipping | Flat-Rate $45 | 5 - 15 business days


We offer complimentary world-wide secure DHL shipping on all orders over $1000 AUD. 


DUTIES & TAXES

Prices are in Australian dollars and may not include delivery charges. Import duties, customs, and local taxes may apply. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs on arrival .Product descriptions and pricing are subject to change without notice. We reserve the right to discontinue products at any time.

 

OUR PRODUCTION TURNAROUND TIME

The majority of Guzzaloni pieces are hand made to order. This means that each piece is unique and made especially for you. Please note that shipping time does not include production time. 

If you need your order earlier please reach out to customer service via email info@guzzaloni.com and we will advise if we can meet your desired delivery date.